Help & Support

What is your Delivery Area? Our shop locally serves the following cities and surrounding areas: Miami Beach
Do you deliver to local hospitals? Yes we do! Here is a list of hospitals that we deliver to locally. Mount Sinai Medical Center Miami Heart Research Institute South Shore Hospital South Shore Hospital & Medical If you do not see the hospital you are looking for, please give us a call at (305) 534-5001, we may be able to accommodate special requests.
Can you deliver to a funeral home? Yes we can. We deliver to local funeral homes daily. Below is a list of the funeral homes that we deliver to. Blasberg Rubin Zilbert - A Lev Weinstein Chapel Riverside Gordon Memorial Chap If you do not see the funeral home you are looking for, please give us a call at (305) 534-5001, we may be able to accommodate special requests.
Do you deliver to nursing homes? Yes, we do. Nothing brightens someone's day like flowers. Here is a list of local nursing homes that we deliver flowers to, daily. Dos Health Management Hebrew Home For The Aged Oceanside Extended Care Ctr Oceanside Nursing Home Sunbridge Care & Rehab If you do not see the nursing home you are looking for, please give us a call at (305) 534-5001, we may be able to accommodate special requests.
Do you deliver to retirement communities? Of course we do! Below is a list that we deliver to. Delta Adult Residential Inc Federation Towers Nightingale Manor Plaza'S-Miami Beach If you do not see the retirement community you are looking for, please give us a call at (305) 534-5001, we may be able to accommodate special requests.
I tried placing an order, but it didn't go through. What can I do? Oh no! We apologize for the inconvenience. Please make sure you’re using the most recent version of your browser program. If not, you may need to download an update from the software maker’s website. If the problem persists, please call us at (305) 534-5001 and we are more than happy to help you over the phone.
What if my chosen flowers aren't available? Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and color scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain keepsake items may be necessary due to increased demand, especially during major holidays. In single-flower arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another color.
How can I pay? We accept the following payment types: Visa,MasterCard,Discover Network,American Express,House Account,ApplePay
What is your cancellation and return policy? All sales are final. Cancellations are not accepted once your order has been placed online but we will gladly accept any modifications you wish to make to your order! Simply call us and speak with one of our designers. Returns are permitted on a case by case basis if we determine that we need to send a new arrangement in replacement of the one you received. We will issue a refund if we are responsible for a problem related to your order, or the quality of your arrangement, but we will always try to resolve any issue you may be experiencing, and offer a replacement arrangement, before initiating a refund.